Meet the Team
Pictured in the top of this page is the Retriever management team (left to right)
- Tim Johnson, North Region Technical Service Advisor
- Jennifer Sanders, Regional Operations Manager
- Glenn Sanders, South Region Technical Service Advisor
- Laura Easley, Comptroller
- Al Keveryn, Payment Processing and Compliance Management Specialist
- Laura Torrence, Vice President
- Cliff Torrence, Founder/President/CEO
We’ve been in business for over 10 years. We serve thousands of customers all across the U.S. Our award-winning management team emphasizes service after the sale. We’re backed by the most experienced and successful company in the business- NPC. Our heralded team-oriented business model is the envy of even our competitors.
We are America’s credit card processor, serving thousands of businesses across the nation.
All of that aside, our intention is to earn your trust and surpass your expectations by offering you an extensive list of products supported by top-notch service.
Retriever stands for payment processing…from point-of-sale credit & debit cards and electronic check processing to integrated web-based solutions.
Last year, nearly 75% of all transactions in the U.S. were made electronically with either credit cards, electronic checks, or drafts. Who will you trust to make sure you’re covered?
We like to say that, yes, our technology is better, but it’s our people that make the difference.
What does this mean for you? In short, it means that you most likely received this message from Cliff or Jennifer or Al. It means that once you’re a customer and you have a question, you’ll pick up the phone and call Laura. It means that if your equipment hits a snag, Tim or Glenn will come to your office and fix it.
It means that you’re business doesn’t depend on a nameless, faceless company who’s dumped a pile of fancy equipment at your door and then moved on to the next prospect.
This is our livelihood, and we’re in it for the long haul.