Smartphones often contain valuable information to identity thieves such as credit card data, bank account numbers, passwords, and much more sensitive information. According to a report by the European Network and Information Security Agency, more than 80 million smartphones were … Continue reading
Support Articles
Retail Merchant Account 101: How to Prevent Chargebacks
With Black Friday and the rest of the holiday season upon us, it is a good idea for all retail merchant account holders to brush up on chargeback prevention. A chargeback is the end result of a dispute initiated by a cardholder or issuing bank requesting compensation for a previous transaction. The most common reasons for chargebacks include the following instances: customer disputes quality of product, processing errors, fraudulent activity and authorization issues.
Beware of Merchant Account Provider Marketing Ploys
Locking in rates for credit card merchant accounts is a complicated process. Many payment processing providers use teaser ads to promote a discounted rate, which is the percentage of the purchase price that they charge the business owner per transaction … Continue reading
PCI Security Compliance: Protect Cardholder Data
While each of the 12 requirements outlined by the Payment Card Industry Data Security Standard (PCI DSS) aims to keep your business transactions secure, requirements 3 and 4 deal directly with the protection of cardholder data. Not all merchants store cardholder data. In general, it should not be stored unless it is necessary for business.
National Protect Your Identity Week
Did you know it that October 17-23 National Protect Your Identity Week? According to a study by Javelin Strategy and Research, more than 11.1 million people had their identities stolen in 2009, and that number is up 12.5 percent over … Continue reading
PCI Security Compliance: Best Practices to Deter Skimmers
As a merchant it is imperative to adhere to PCI security compliance best practices for avoiding the threat of skimmers to your business as it is one of the three most common fraud types the payment industry encounters. We previously featured an overview of skimmers and how to avoid having your credit card information stolen, but it is also crucial as a merchant to protect your business from this form of theft.