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Archive for November, 2010

Customer Spotlight: Silver Leaf Wines & Spirits

Silver Leaf Wines & Spirits, located on Old Canton Road in Ridgeland, Mississippi, has been in operation since February 2002.  Several things set Silver Leaf apart from other wine and spirit retailers.  Not every store in Mississippi has a sommelier on staff, but Silver Leaf boasts two! “We’re a cut above normal wines and spirits [...]

Posted in Customer Features
 
Retail Merchant Account 101: How to Prevent Chargebacks

With Black Friday and the rest of the holiday season upon us, it is a good idea for all retail merchant account holders to brush up on chargeback prevention. A chargeback is the end result of a dispute initiated by a cardholder or issuing bank requesting compensation for a previous transaction. The most common reasons for chargebacks include the following instances: customer disputes quality of product, processing errors, fraudulent activity and authorization issues.

Posted in Support Articles
 
Beware of Merchant Account Provider Marketing Ploys

Locking in rates for credit card merchant accounts is a complicated process.  Many payment processing providers use teaser ads to promote a discounted rate, which is the percentage of the purchase price that they charge the business owner per transaction on Visa, MasterCard or Discover cards. “Contrary to what you may expect, getting the lowest [...]

Posted in Support Articles
 
Mistletoe Marketplace 2010

Retriever Services is proud to be a sponsor of the 2010 Mistletoe Marketplace presented by the Junior League of Jackson. We are providing payment processing for the event–if you haven’t yet purchased your tickets, you can do so at the door!

Posted in Customer Features